Right now, the question of what you need in a mobile computing platform is most often phrased in terms of “Do you need a netbook or a full laptop? Or perhaps one of the new high-end smartphones will manage?” I think the question isn’t one of capabilities as much as it is a question about how we access those capabilities.
For some people, the iPhone’s lack of a physical keyboard is a deal-breaker. For me, the smaller-than-standard keyboard on the average netbook is a powerful disincentive: If I had to use one, it would slow down my interaction with the netbook — and if I learned to be fluent and productive with the small keyboard, it might mess up my muscle memory for dealing with full-size keyboards on my “real” computers. It’s not a trade-off I’m willing to make.
The Palm Prē’s physical keyboard is tiny. I can only key it with my thumbs, and there’s no risk of interference with my pre-existing keyboarding skills. Inputting data with it is achingly slow, but offset by the device’s wonderful portability (it fits into a pocket even easier than an iPhone does). But I can’t really edit text with it, because there’s no D-pad to do precise cursor positioning with. Even the Orange+finger-movement trick is balky and awkward, in my experience; if I want to correct a single-letter typo, getting the cursor after the incorrect character so I can backspace and correct it is such an ordeal, it’s often quicker and easier for me to use Shift+Backspace to delete the entire word and then retype the whole thing.
In effect, even though the phone has the ability to edit text, the interface makes it so difficult that I can’t use the capability. It might as well not be there. What would a better interface mechanism look like?
Originally published at Coyote Tracks. You can comment here or there.